Operations overview

Good evening, there.

Saturday, July 18, 2026

Team sales performance

Sales Leaderboard

Current standings for every Havok user. Management can select a name to review that person's leads, jobs, and invoices.

Sold value$0Awarded jobs in this period
Jobs sold0Existing awarded jobs
Invoiced value$0Non-void invoices issued
Estimates sent0Sent or awarded estimates

Team standings

Ranked by sold value

This month
RankSalespersonLeadsEstimates sentJobs soldSold valueInvoiced

Management control

Action Center

Items that need an owner or manager decision before work can move forward.

0 open
PriorityRecordWhy it needs attentionDue / status
Pipeline items0Current outreach and requests
Estimates in progress0Draft or internal review
Active jobs0Scheduled, active, or on hold

Sales pipeline

What needs attention

Customer / CompanyOpportunityStatusNext step

Upcoming

Follow-up list

Quick start

Create a record

Customer directory

Customers

Keep every customer in one place, then expand the customer to review their jobsites and work history.

Opportunity tracking

Leads & Outreach

See who needs a response, estimate, proposal, or follow-up.

Pricing workspace

Estimate Builder

Build a clean estimate from the actual customer, scope, quantity, and service rate.

New draft

Scope and pricing

Cloud draft
Customer

Estimate register

Saved estimates

Select an estimate—or use Open—to edit details, download it, send it, create a job, archive completed history, or clean up an unused record.

EstimateCustomer / SiteServiceTotalStatusAction

Sold work

Jobs

Find every awarded job in one operational register, then open it for scheduling, crew assignments, documentation, billing, and closeout.

H

Clean slate

No active awarded jobs entered yet.

When an estimate is approved, it can become a job containing the scope, schedule, crew, equipment, JHA, photographs, daily production, and closeout report.

ScheduleDates, visits, crew, and equipment
ExecuteField checklists and daily reporting
DocumentPhotos, quantities, notes, and issues
Close outCompletion record and invoice handoff

Scheduling

Job Calendar

See planned and scheduled Havok work by month.

Office dispatch

Seven-day crew board

Scheduled work, crew lead, assigned team, and gaps that need attention.

Money and closeout

Billing & Closeout

Track completed work from invoice preparation through payment without losing the job record.

Not ready0Work still needs closeout
Ready0Prepare and send invoice
Submitted0Invoice sent, payment pending
Paid0Billing complete

Billing queue

Job invoice handoff

Click a job to update its billing status.
JobCustomerScheduleWork statusBilling statusAction

Customer billing

Saved invoices

InvoiceCustomer / jobIssuedTotalBalanceStatusAction

Administration

Team & System Settings

Control who can enter Havok Operations and what level of access each person receives.

Workspace

Company settings

Owner

Your personal name and password remain under Manage profile in the account menu.

Add a user

Invite a team member

Operating guardrails

Approvals and required documentation

Set the dollar limits that require management review and the forms expected before a job can close.

Database setup required
Required job forms

Customer documents

Estimate and invoice defaults

Set the Havok contact details, normal due dates, tax default, and footer used by new customer documents.

Owner / Admin

Owner price book

Service catalog and field favorites

Edit the price, customer wording, invoice group, tax treatment, visibility, and quick-service favorites without a software deployment.

Owner only

Current users

Team access

Only owners and admins can change access levels.
Team memberAccess levelJoinedAction

Pending access

Open invitations

EmailAccess levelExpiresAction

Security model

What each access level can do

These permissions are enforced by the database, not just hidden buttons.

Safety, production, and closeout

Field Forms & Reports

Start a Havok form inside the job and keep completed reports tied to the work.

Form library

Start a job form

Job record

Saved form submissions

Click a saved form to continue or complete it.
FormJobDateStatusDownload